If the gift sender or recipient clicks the gift link and the message "Gift Has Already Been Claimed" appears, it means that someone has accepted this gift by submitting the shipping information.
Gift recipients: If you haven't accepted your gift by submitting your shipping information and you see the above message, most likely the gift sender has already accepted the gift on your behalf. Please reach out to us at support@smartgiftit.com to verify your shipping information.
Gift senders: Please look in your email inbox for an email notification with a purchase link to complete the gift order now, so that we can ship this gift to the gift recipient. If you can't locate the purchase link email, please reach out to us at support@smartgiftit.com and we'll be happy to send you the purchase link to complete this gift order now.