Common Questions
Commonly asked questions.
Introduction SmartGift provides an e-gifting solution on our brand partners' sites. Step 1. Present a gift link Gift senders can...
Tue, 22 May, 2018 at 12:52 PM
SmartGift makes it easy for gift senders to send the perfect gift. It is thoughtful, convenient, fun and you'll send a gift they're guaranteed to lo...
Tue, 22 May, 2018 at 1:01 PM
Once you've texted, emailed, facebook'd, WhatsApp'd or otherwise shared the gift link with the recipient, the recipient clicks the link in your ...
Fri, 25 May, 2018 at 12:28 PM
When the gift recipient has accepted your gift, you will receive an email notification with a payment link to complete the gift purchase. After you have pai...
Tue, 22 May, 2018 at 1:07 PM
We apologize for the inconvenience, but sometimes things break. There can be multiple reasons why a purchase link leads to an empty cart. Please contact us ...
Tue, 22 May, 2018 at 1:10 PM
If you no longer want to continue with an e-gift, there is nothing more that needs to be done; the gift link will just expire. A couple of notes: We do...
Tue, 22 May, 2018 at 1:19 PM
Yes! We never have access to your debit or credit card information. Payments for SmartGift e-gifts are made on our brand partners' sites. The saf...
Tue, 22 May, 2018 at 1:49 PM
Our brand partners will process refunds for completed gift purchases in accordance with their individual refund policies. SmartGift does not take paymen...
Fri, 25 May, 2018 at 12:18 PM
Sending a SmartGift to a gift recipient who resides in a foreign (non-US) country, is selectively supported. To assist with sending a SmartGift e-gift to...
Fri, 25 May, 2018 at 1:41 PM
If the gift sender or recipient clicks the gift link and the message "Gift Has Already Been Claimed" appears, it means that someone has accepted t...
Tue, 22 May, 2018 at 2:04 PM