Please check first that you have an order confirmation from the brand partner for this gift order.


If you do have an order confirmation number and you believe that this gift should have been delivered by now, please use the links below to track the status of your order. If you are the gift recipient, please note that you may need the order confirmation number to track the status of a gift order, which the gift sender should have.


1-800-Flowers.com https://www.1800flowers.com/customer-service

1800baskets.com - call 1-800-227-538 24 hours a day

Barnes & Noble https://www.barnesandnoble.com/account/

For undelivered Barnes & Noble NOOK book gifts, please see this article 

Boll & Branch https://www.bollandbranch.com/pages/order-lookup

Cole Haan https://www.colehaan.com/on/demandware.store/Sites-ColeHaan_US-Site/en_US/Order-History?OrderLookup=true

Express https://www.express.com/status/order-status.jsp

New Balance http://www.newbalance.com/track

Tory Burch https://www.toryburch.com/account

Tumi https://www.tumi.com/trackyourorder