Issues With Your Gift
Here you'll find answers to issues with sending and receiving gifts.
Please be sure to share the gift link with your recipient. We don't send gift links to recipients on your behalf; we simply present the gift link for yo...
Fri, 25 May, 2018 at 1:47 PM
Yes, absolutely! You just won't receive another notification when the gift recipient actually opens the gift. So just go ahead, copy and paste the link ...
Fri, 25 May, 2018 at 11:30 AM
The most likely reason to see a message that the gift has already been claimed is that your gift sender has accepted the gift on your behalf. Please contact...
Fri, 25 May, 2018 at 11:20 AM
If you are the gift sender, please check your inbox for a copy of the gift-link. If you can't locate it, simply start over and generate a fresh gift ...
Fri, 25 May, 2018 at 11:23 AM
Do not worry! Since you'll receive a purchase link to complete the gift order, after the recipient has accepted, you have total control over this gift. ...
Fri, 25 May, 2018 at 10:47 AM
If you already paid for this gift and you have an order confirmation number from our brand partner, you're all set! We sometimes receive confirmation...
Fri, 25 May, 2018 at 11:35 AM
Please check first that you have an order confirmation from the brand partner for this gift order. If you do have an order confirmation number and you b...
Tue, 4 Sep, 2018 at 11:02 AM
SmartGift e-gifting allows gift recipients to choose their size or color preference before the item ships. We understand that sometimes you need to make...
Wed, 23 May, 2018 at 5:55 AM
Please contact Customer Care for our brand partner directly: 1-800-Flowers.com Call Customer Service on 1-800-716-4851 Email Customer Service at...
Wed, 23 May, 2018 at 6:30 AM